Early access — free onboarding for our first 50 labs
Full Feature Overview

Every tool your lab needs.
Nothing it doesn't.

LabGrow is purpose-built for Indian diagnostic labs. Every feature solves a real problem labs face every day.

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Patient Management

Smart Patient Segmentation

LabGrow automatically classifies every patient into one of three buckets based on their last visit date — no manual work needed.

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    Active: visited in the last 30 days
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    Due for Recall: 30–90 days since last visit
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    Dormant: 90+ days — prime recall targets
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    Segments update automatically every day
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    Filter and target any segment in two clicks
Messaging

WhatsApp Business API

India's most-opened channel. We use Meta's official API via Interakt — your messages get delivered, not blocked.

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    Official Meta-approved channel via Interakt
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    Pre-approved recall templates in Hindi + English
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    Rich messages with buttons (Book Now, Call Lab)
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    98% open rate vs 20% for email
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    Zero risk of account ban — official API only
Automation

Automated Recall Engine

Set recall intervals per test panel. The engine runs every night, identifies patients due for each test, and flags them for action.

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    Panel-specific recall schedules (CBC every 90 days, HbA1c every 3 months)
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    Nightly cron identifies patients due for recall
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    Due-for-recall dashboard shows who to contact today
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    Works with CSV-imported patients too
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    No manual follow-up required
Lead Management

Closed-Loop Leads Inbox

Every WhatsApp reply from a patient becomes a trackable lead. No more missed bookings buried in a chat.

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    Reply "YES" → instantly creates a lead
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    Status workflow: New → Contacted → Converted → Lost
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    Assigned to staff for follow-up
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    Campaign source tracked per lead
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    Full reply history visible in one place
Data Import

Bulk CSV Import

Upload your existing patient data from any LIS or billing software. No reformatting required.

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    Supports CSV, Excel (.xlsx/.xls)
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    Smart column auto-mapping
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    Indian phone normalization (converts 9876543210 → +91...)
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    Duplicate detection by phone number
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    Imports test name, visit date, source, and more
Operations

Visit Recording & Payments

Record new visits manually, track test results, and manage payments — all from one screen.

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    Add visits for existing or new patients
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    Record multiple tests per visit
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    Track payment amount, mode, and balance
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    Payments Due dashboard for collections follow-up
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    Share or print visit reports via WhatsApp
Administration

Multi-Lab & Multi-User

Built for chains and growing labs from day one. Each branch operates independently; the owner sees everything.

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    Lab Admin and Staff role separation
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    Staff can only see their own lab's patients
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    Owner account has cross-lab visibility
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    Unlimited staff users per lab
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    Separate patient databases per branch
Compliance

DPDP & Audit Compliance

India's Digital Personal Data Protection Act 2023 is fully built into LabGrow — not an afterthought.

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    Per-patient consent flags: WhatsApp, SMS, Call, Email
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    Only contacts patients who gave explicit consent
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    IT Act 2000 audit trail: every action is timestamped and IP-logged
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    Data never leaves Indian servers
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    Export all data anytime — no lock-in

Ready to activate your
dormant patient base?

All features are available from day one — no upsells, no separate modules. Start free and upgrade only when you see the ROI.

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