We spent years working with diagnostic labs across India. We saw the same problem everywhere: great labs, losing patients they already had — simply because no one was following up.
The average Indian diagnostic lab sees 200–300 new patients every month. Most of those patients should come back in 3–6 months for follow-up tests. But they don't — because no one told them to.
Labs we worked with had 5,000, 10,000, even 30,000 patients in their databases. Most hadn't been contacted in over a year. The revenue was sitting there — it just needed a nudge.
LabGrow is not a general-purpose CRM. It is one thing, done right: bringing your past patients back through WhatsApp — automatically, compliantly, and without an IT team.
Upload your existing patient CSV. Done. No reformatting, no consultant, no migration project.
The engine runs every night. It knows which patients are due for which tests and flags them. You just hit send.
Every reply becomes a trackable lead. New → Contacted → Converted. Nothing falls through the cracks.
Doctor911 starts working with diagnostic labs across Maharashtra. Labs are sitting on thousands of patient records doing nothing — no recall system, no CRM, just Excel sheets.
Meta opens the WhatsApp Business API to Indian SMEs. We realize this is the channel — 98% open rate, patients actually respond. We start building.
First 10 labs onboard. First WhatsApp recall campaign goes out. A lab in Pune brings back 42 dormant patients in 10 days. We know we're onto something.
Expanded to labs in Delhi, Hyderabad, Mumbai, and beyond. DPDP Act 2023 compliance built in from the ground up. Multi-lab support added for chains.
Hundreds of labs use LabGrow to manage patients, send recalls, and convert replies into bookings. We're just getting started.
Every feature we ship solves a real problem labs told us about. We don't build for demos — we build for daily use.
Indian phone formats, ₹ pricing, Hindi templates, DPDP Act 2023 compliance. Not a global product adapted for India — built here from day one.
Explicit per-purpose consent on every patient record. Data stays in India. IT Act 2000 audit trail on every action.
We believe powerful software should feel effortless. If it takes more than 30 minutes to go live, we've failed.
LabGrow is a product of Quantum CorpHealth Pvt. Ltd., the healthtech arm of Doctor911 — India's trusted clinical intelligence platform.
We are based in Mumbai, Maharashtra, and our entire team is focused on one mission: making Indian healthcare labs more efficient and patient-centric through technology.
Start free. Be live in 30 minutes. No credit card, no IT team, no commitment.